Please Wait Until the Page Is Fully Loaded and Try Again. Oracle Apex

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   Noyah ᴏʀɪɢɪɴᴀʟ ᴅᴜʙɪ Staff Member Co-Admin

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   This thread shows the nigh mutual errors you might encounter, and how yous can prepare them.
   Nosotros may not yet take encountered all the errors that might appear. However, I update the thread every time we detect a solution to a new error. If the error you encountered is not on the page, please create a new detailed thread with your problem and we volition be happy to assistance you.​

   1. Failed to init security

   • Open launcher settings, click on "Install Visual C++" and wait for the installation to complete.
     
   • Ready exceptions for Black Desert Online folder in your antivirus, firewall and windows defender.
   • Create a copy of official BDO folder, rename the folder to GamezBDO and point gamezbd launcher to that. Rename version.dat to config.filecheck - information technology forces complete file cheque for corruption and requires the files that are corrupted.

   2 Cannot discover 'MSVCP110.dll'. Delight, re-install this application. Fault followed by Failed to init security
   

   • Open launcher settings, click at "Install Visual C++" button and look until install process completed.
   • Brand sure to restart your computer in one case the installation is complete.

   
   3. Condition: Updating Patch Files/Preparing to Download
   Set exceptions for GamezBD Launcher and Blackness Desert Online binder in your antivirus, firewall and windows defender.
   This notation applies to turkish players: Players with Superonline ISP will accept to use VPN in order to get past updating patch files step.

   4. Condition: Please, Restart Launcher
   Set exceptions for GamezBD Launcher in your antivirus, firewall and windows defender.
   
   five. Microsoft Visual C++ Runtime Library - R6034
   - Open launcher settings, click at "Install Visual C++" button and wait until install process completed.
   - Restart the computer for the alter to take event.
   - If the problem persists download the .exe launcher version: Click to download

   6. The file is corrupted. If information technology persists, please run file-recovery from the launcher
   Open up the launcher and click on settings in the upper right of the launcher, so forcefulness check and permit the process complete.

   seven. Stuck at Status: Finalizing
   Close the launcher and open gamezbd.status file which is located in Blackness Desert Online folder and ready the value from 0 to 1.

   8. Can't retrive concluding launcher version. Please, try again afterwards
   Information technology means you are unable to connect to the website for some reasons. Follow the following guide carefully:
   Gamez Website Connection Error

   9. BlackDesert64.exe has stopped working
   Navigate to your Blackness Desert Online game client folder, right click on the folder and choose backdrop, select the 'General' tab and clear the 'Read-just' bank check box to remove the read-only attribute or select the check the box to set information technology. Click 'OK' to relieve your changes.

   10. Wrong Username or Countersign
   Make sure to type the username and password in the verbal same mode you lot registered to the organisation. If there is no typo and the password is indeed right but the error persists, tick the "Remember" box.

   xi. Stuck at Kakao Games Screen
   Navigate to the post-obit directory in your computer:

   %userprofile%\Documents\Black Desert

   • Delete the UserCache binder.
   • Delete the Cache folder in your game installation folder.

   Make certain your video card drivers are upwardly to date.
   Go to Beginning -> Search -> type Device Director -> Display Adapters -> Right click on your video carte -> Update Driver Software -> Search automatically for updated driver software.

   12. Unable to modify In-Game resolution?
   Navigate to the post-obit directory in your computer:

   %userprofile%\Documents\Black Desert

   Open the GameOption.txt with any text editor (due east.g. Notepad, Notepad++, Sublime Text or Atom) and edit the following lines:
   

   windowed = ten width = xxxx height = xxx

   To the following:
   

   windowed = 2 width = 1920 height = 1080

   File -> Salve Equally -> GameOption -> Salve -> Yes

   thirteen. Unknown Authorisation Error
   Solution 1: Restart your calculator.
   Solution 2: Download the .exe launcher version: Click to download

   • Yous can e'er become the latest launcher version in our website: http://www.gamezbd.net

   Solution 3: Navigate to 'My Documents' and create a copy of Black Desert binder. Rename that binder to 'GamezBDO'.
   Solution 4: Run as administrator.

   14. C:\Plan Files (x86)\GamezBD Launcher\GamezBDO.exe is non a valid Win32 awarding
   Non a valid Win32 application generally means the file itself is corrupted.
   Download the .exe launcher version and replace it with your electric current 1: Click to download

   15. Stuck at Now Processing

   • Restart your modem/router.
   • Disable ping reducer softwares and proxies running in the background.
   • In case the ii options above didn't work and problem persists, alter your DNS. Use the following guide: Gamez Website Connection Mistake
   • Log in gamezbd.net and go to characters, cull the character you remember may be stuck and then rescue.

   
   16. Security Alert 0xE0191009 - As of now the near common fault
   

   • Start -> Search -> type 'regedit' -> HKEY_LOCAL_MACHINE -> System -> ControlSet001 -> Services -> delete xhunter1

   Registry Editor Screenshot

   17. Restricted User
   Your account has been banned as nosotros have noticed unusual activity on your business relationship when playing on the network.
   Send a private message to one of the staff members: @Carl @Puddles @Kolka @Noyah and await for their response.

   18. BlackDesert64.exe - Bad Image
   C:\Users\HP\Desktop\Blackness Desert Online\bin64\libxl.dll (example) is either non designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your organisation administrator or the software vendor for support.

   • Start -> Search -> type 'regedit' -> HKEY_LOCAL_MACHINE -> Software -> Microsoft -> Windows NT -> CurrentVersion -> Windows, search for AppInit_DLLs, right click to Modify, delete the value and click on OK.

   Registry Editor Screenshot
   Send a private message to one of the staff members in case you need help through teamviewer.

   nineteen. Error Occurred - System Array Empty Error
   Download and install Microsoft .Net Framework four.6.1
   Click to download

   20. GamezBDO.exe - System Error
   The program can't outset because VCRUNTIME140.dll is missing from your figurer. Try reinstalling the program to gear up this problem.
   Open up launcher settings, click at "Install Visual C++" button and wait until install process completed.
   
   21. Sorry, customer didn't support enabled TestSigning
   Open a command prompt every bit administrator (CTRL+R, write 'cmd' and tap the <ENTER> push button) and write the following command:

   Bcdedit.exe -prepare TESTSIGNING OFF

   Afterwards you lot change the testsigning kicking configuration option, restart the computer for the change to take issue.

   22. Delight shut black desert before running launcher
   Right-click the taskbar and then click Task Director OR on the keyboard, press CTRL+ALT+DEL or CTRL+SHIFT+ESC
   With the window displayed, select GamezBDO/BlackDesert64 process and click the End Procedure button.
   Note: If the problem persists restart your computer.

   23. Error while reading files. On 32bit environment, it could exist memory issue

   • Make sure you have enough gratuitous disk space.
   • Delete the service.ini in 'Black Desert Online' folder.
   • Delete the UserCache folder in 'Documents' > 'Black Desert' (C:\Users\HP\Documents\Black Desert\UserCache)
   • Delete the Cache folder in your game installation folder.

   Another option is navigate to Black Desert Online folder and rename version.dat file into config.filecheck.
   
   24. Server in Maintenance manner. Try once again subsequently.
   If the server is up and y'all are the simply ane who is encountering this result, it means you can't connect to website for whatever reasons, follow the following guide to change your DNS: Gamez Website Connection Mistake
   This note applies to Uk players. Since "talktalk" ISP blocks the access to gamezbd launcher and prevents you lot from connecting to our servers, you volition need to use VPN to work around the trouble.

   25. The system cannot find the file specified. The awarding is terminating.
   Log out of the launcher and click settings in upper right corner of the launcher, ready the path to Blackness Desert Online folder.

   26. Failed to CreateDevice.

   
   Brand sure your video card drivers are up to date.
   Go to Outset -> Search -> type Device Manager -> Display Adapters -> Correct click on your video card -> Update Driver Software -> Search automatically for updated driver software.

   27. Unable to connect to server. Please check your net connection or endeavour once more later.
   Restart your modem/router.

   28. The specified executable is not valid application for this OS platform. The application is terminating.
   Log out of the launcher and choose settings in the upper right corner of the launcher and then choose force cheque.

   29. The type initializer for 'X' threw an exception.
   Download Microsoft .NET Framework four.vi.ane version: Click to download
   Note: You will not be able to run the game using a virtual auto.

   xxx. This app can't run on your PC.
   The trouble normally occurs when the launcher update is not fully loaded, or there are corrupted files that forbid the launcher from working properly.
   Replace your launcher with the .exe version: Click to download

   31. Blocked loading of file 'thirty'
   You volition not get banned for whatsoever of these messages. They also practice not mean that SmartGuard is searching through files on your organization that are not related to the game. The bulletin means the game process tried to load this file, that is the reason information technology is existence checked. If these messages do not cause issues with the game, yous can just ignore them.Scan your system with latest antivirus software. Malware that modifies system or game files, can cause such problems.
   

   • Scan your system with latest antivirus software. Malware that modifies system or game files, can cause such bug.
   • Make sure that the game directory has no files d3d9.dll, dxgi.dll or dsound.dll. If there is, delete/rename them.
     
   • Sometimes SmartGuard tin can block viruses and other unwanted software that tin can cause bug, such as inability to connect to the server in the game.
   • Brand sure you lot are not using modified system files (e.chiliad.: custom Windows themes or DirectX).
     
   • Proxy programs and other similar software (such as adware, proxycap) that intercept all network connections in the system may be incompatible with SmartGuard. Their removal and TCP/IP reset may exist required for game to run correctly.

   32. Mistake occurre d while starting the programme: Mistake Code: 0E02 00000510
   Navigate to your Black Desert Online binder, right click on the folder and choose properties, select the 'Security' tab. Under Group and usernames you will see a listing of authorized users. If Organisation is not listed, you will have to add it with full permissions.
   Windows 10 And 8.1 File And Folder Permissions

   33. Error occurred while starting the program: Fault Code: 0301 00000005

   
   Brand sure that all of your Windows updates are fully installed.
   How to Check for Windows Updates
   
   34. Cannot initialize system object.
   SmartGuard thinks yous are using a virtual motorcar to run the game. You will demand to disable the Hyper-V services, and uncheck Hyper-Five on network properties and settings.
   How to Disable Hyper-V in Windows 10

   35. File Black Desert Online\bin64\BlackDesert64.bin is missing from your game installation. Please full check your game client.
   Your antivirus blocks the file and it's probable to exist a fake positive. Add the blocked files to the antivirus exceptions list.

   36. This implementation is not office of the Windows Platform FIPS validated cryptographic algorithms. The application is terminating.
   Start -> Search -> type 'regedit' -> HKEY_LOCAL_MACHINE -> Organisation -> CurrentControlSet -> Command - > Lsa -> Find FipsAlgorithmPolicy, alter setting from 1 to 0.
   Registry Editor Screenshot

   37. The authentication primal has expired.
   It means one of your character is hardstuck and will take a server restart to correct.

   38. Input string was not in a correct format.
   Navigate to Black Desert Online folder and open version.dat file with notepad (correct click on and select open with), delete what is written there and write 855, so restart the launcher.

   39. Please close 'Interception' before starting the game.
   Go to Local Disk (C: ) -> Windows -> System32 -> Drivers, and delete the following files: Keyboard.sys and Mouse.sys.
   -If you got Admission Denied fault: download archive, unpack and run uninstall.bat

   
   -If the above solutions did not work, uninstall remote mouse programs.
   -If the above solutions did not work, rename Keyboard.sys to Keyboard.sys_ and Mouse.sys to Mouse.sys_ then reboot your PC

   forty. Port 8888 is busy. Shut the programme that uses this port and effort again.
   Ane of the programs running in the background uses the aforementioned port 8888 and prevents yous from accessing the game.
   Right click the taskbar and click on Task Manager -> Operation -> Open up Resource Monitor, and select Network tab. In the TCP Connections tab scroll up and down until you see which software is using port 8888 and turn it off.
   Resource Monitor Screenshot

   41. Please, restart the launcher.
   Set exceptions in your antivirus for GamezBD launcher.

   42. Error occurred while starting the program: Fault code: 0301 CDEF0001
   Open a command prompt as administrator and execute this:

   43. Game client stopped responding and crashed without error on selected any character, and returned to launcher.
   Perform a clean reinstall.

   44. SmartGuard failed to start. Error: 0x00000241.
   An error that occurs only in Windows 7. Enable updates and install the latest.
   Manual install: KB4474419, KB4490628

   45. Configuration System Failed to Initialize
   Navigate to the following destinations and delete all in:
   C:\Users\username\AppData\Local\ GamezBDO
   C\Users\username\AppData\Roaming\GamezBDO
   C:\ProgramData\SmartGuard

   46. Unable to view Dominate Timers, Premium Config, Crafting Notes, Olympiad etc

   
   Open a command prompt equally administrator and write the following commands:

   "netsh winsock" reset and then "sfc /scannow"

   47. SmartGuard failed to start. Error: 0301 C00000BB.
   Become to Beginning -> Search -> Windows Security Settings -> Device Security -> turn off Memory Integrity and restart the computer for the change to take effect.
   Click Install Visual C++ at launcher settings to install needed libraries (Download launcher)

   48. Game terminated with fault lawmaking: 0xC0000005
   BitDefender antivirus related result which prevents GamezBD from starting.
   Disable the Advanced Threat Defense.
   Screenshot

   49. Fatal Error! Send crash report to ambassador?
   Navigate to the following destinations and delete all in:
   C:\Users\username\AppData\Local\GamezBDO
   C\Users\username\AppData\Roaming\GamezBDO
   *username - your proper name in Windows.

   l. Mistake at hooking API "LoadStringA"
   Click Install Visual C++ at launcher settings to install needed libraries (Download launcher)
   Make sure that all of your Windows updates are fully installed.
   How to Cheque for Windows Updates

   51. Non found GameOption.txt
   - If you got antivirus (especially Avast/Avira/360) - make sure you added your directory with game client to antivirus exceptions.
   - If your documents folder placed at OneDrive directory - unlink Documents binder from OneDrive (How to unlink)
   - If you got "Can't move the folder because there is a folder in the same location that can't be redirected. Admission is denied." bulletin when trying unlink binder - try this workaround.

   52. Can't see Snow
   NOTE: Show showing ONLY at Loftier+ graphic settings!
   - If your GPU Driver is updated to the terminal version and you tin can't see Snow, try a unlike driver version.
   - AMD: Select your production from the list, after that click on "Previous Drivers":
   https://world wide web.amd.com/en/support
   - NVIDIA: Select your production from the list, after that you'll exist presented a list of recent drivers:
   https://world wide web.nvidia.com/en-the states/geforce/drivers/

   Last edited by a moderator: Dec vii, 2021

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